DegenCity Terms and Conditions

Welcome to DegenCity Casino. These Terms and Conditions govern your access to and use of our website, games, and services. By creating an account, you agree to be bound by these terms in full. At DegenCity, we ask that you read this document carefully before you deposit, play, or request a withdrawal, as it explains your rights and responsibilities as well as ours.

Acceptance of Terms

By registering a DegenCity casino account, you confirm that you have read, understood, and accepted these Terms and Conditions along with our Privacy Policy and Responsible Gaming guidelines. We reserve the right to amend these terms at any time, and we will post updated versions on our platform. Continued use of our services after changes are published constitutes your acceptance of the revised terms.

Eligibility

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We at DegenCity do not knowingly accept registrations from residents of restricted territories, including but not limited to the United States, United Kingdom, Spain, France, Germany, Netherlands, and other jurisdictions listed in our restricted countries policy. You are responsible for verifying that online gambling is legal where you reside before you register.

Company Information and Licensing

DegenCity Casino is operated by 3-102-939867 Limitada, a company registered in Costa Rica. Our platform operates under a license issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (license number ALSI-202601025-FI1). Our DegenCity platform is intended for international players outside of our restricted jurisdictions, and we provide our services exclusively in English at this time.

Account Registration and Security

When you register with DegenCity, we require accurate, current, and complete information. You may only hold one account with us; duplicate accounts may be closed, and associated funds may be forfeited. You are solely responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized access to your DegenCity login, you must notify our support team immediately.

• You must provide truthful registration details and update them if they change
• We may request identity verification documents at any time
• You agree not to share your account access with third parties
• We reserve the right to suspend accounts suspected of fraud or abuse

Deposits and Withdrawals

Our casino accepts a wide range of cryptocurrencies, including Bitcoin, Ethereum, Litecoin, Tron, Solana, BNB, XRP, USDT, and USDC, along with bank deposits via Swapped and gift card options. Minimum deposit amounts start from $1 depending on the chosen currency. Our minimum withdrawal threshold for bank withdrawals is €15. We process most withdrawal requests within one hour, though pending times may vary depending on the method, verification status, and whether it is your first cashout. Large withdrawal requests may be paid in structured instalments at our discretion, and network or third-party fees may apply.

Currency and Transactions

All balances are displayed in USD for your convenience, even though underlying transactions may be processed in cryptocurrency. We are not responsible for fluctuations in cryptocurrency value between the time of deposit and withdrawal. You acknowledge that blockchain transactions are irreversible once confirmed.

Bonuses and Promotions

Our DegenCity bonus offerings, including the 7-Day 10% Cashback welcome bonus, our Instant Rakeback, Weekly and Monthly Bonuses, and Rank-Up Bonuses, are subject to specific terms published alongside each promotion. The welcome cashback is activated automatically upon registration and your first successful deposit, with no promo code required. It applies only to net slot losses, capped at $5 per spin, and is credited automatically if your account balance is down after seven days. Live Casino, Game Shows, and Bonus Buy results do not count toward this calculation.

We reserve the right to modify, suspend, or cancel any degencity bonus or degencity casino bonus at our discretion if we detect abuse, bonus hunting, or violation of our fair-play policies. Our referral program offers 10% commission on referral wagers, subject to ongoing review for suspicious activity.

Loyalty and VIP Program

We operate an XP rank system where every wager earns XP in proportion to the game's house edge. Ranks range from Chiplet through Ante, Shuffler, Dealer, and our VIP tiers Hustler, Card Shark, Pitboss, and Ace. Higher ranks unlock increased rakeback, dedicated VIP hosts, bespoke rewards, and exclusive event invitations. If you hold VIP status at another operator, we will assess a transfer request within 48 hours of your inquiry.

Games and Fair Play

Our DegenCity casino library includes over 6,793 titles from more than 57 providers, such as Pragmatic Play, NetEnt, Evolution, Hacksaw Gaming, and our own DegenCity Originals, including Keno, Dice, Blackjack, Mines, Plinko, and Limbo. We also offer a full sportsbook covering soccer, basketball, tennis, esports, and many other disciplines. All games are provided by licensed third-party studios, and outcomes are determined by certified random number generators. We do not guarantee winnings, and all wagers are placed at your own risk.

Responsible Gaming

We are committed to promoting responsible gaming practices across our platform. We provide tools to help you manage your play, including deposit limits and self-exclusion options upon request. If you believe you may have a gambling problem, we encourage you to contact our support team or seek assistance from a professional organization. Our goal is for every DegenCity casino session to remain an enjoyable form of entertainment, not a financial burden.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services, including losses resulting from technical failures, internet disruptions, or third-party payment processor delays. Our total liability, where applicable, shall not exceed the amount of your relevant transaction.

Account Suspension and Termination

We reserve the right to suspend, limit, or close your account if we have reasonable grounds to believe you have violated these terms, engaged in fraudulent activity, or breached applicable laws. In such cases, we may withhold pending withdrawals pending investigation. You may also close your account at any time by contacting our support team.

Customer Support

Our support team is available 24/7 through Live Chat, email, and our Help Center. If you have questions about your degencity deposit, degencity withdrawal, or any other aspect of your account, you can reach us at support@degencity.com. We aim to respond to all inquiries promptly and professionally.

Governing Law

These Terms and Conditions are governed by the laws applicable to our licensing jurisdiction, the Autonomous Island of Anjouan, Union of Comoros. Any disputes arising from your use of our services shall be resolved in accordance with this governing framework. By using DegenCity, you agree to submit to this jurisdiction for the resolution of any disagreements.

By continuing to use DegenCity Casino, you confirm your acceptance of these Terms and Conditions in their entirety. We encourage you to review this page periodically, as we may update our policies to reflect new features, regulatory requirements, or operational changes.